Faqs
Faqs
Soft Future Infinity Private Ltd - Frequently Asked Questions (FAQ)
General Information
1.What is Soft Future Infinity Private Ltd?
Soft Future Infinity Private Ltd is an innovative E-Commerce and Network marketing (MLM) company based in India, specializing in high-quality water purification systems, water ionizers, Agri Machines and other wellness And E-Commerce products. Our mission is to enhance the quality of life through superior products and a lucrative business opportunity for our promoters.
2. How can existing customers become promoters or distributors?
Existing customers who have purchased and are satisfied with our products can apply for a free membership in our portal. Once registered, they can promote our products and earn commissions based on sales.
3. How does the MLM business model work at Soft Future Infinity pvt ltd?
Our business model allows individuals to become independent promoters. You earn commissions and bonuses based on product sales into your team, following a structured pairing system.
Becoming a Promoter
4. How do I become a promoter with Soft Future Infinity Private Ltd?
To become a promoter, you need to:
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1. Register through our website or an existing promoter.
2. Purchase a starter kit, which includes promotional materials and product samples.
3. Complete the mandatory on boarding and training sessions.
5. What are the benefits of becoming a promoter?
Promoters enjoy several benefits, including:
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. Competitive commission structure and E-Commerce
. Ongoing training and support.
. Opportunities for bonuses and incentives.
. Flexible working hours and the ability to build a residual income.
6. Is there a fee to join Soft Future Infinity Private Ltd?
Yes, there is paid only for Product Purchase and the Business Module is free And Optional. This fee helps ensure that promoters are serious about building their business.
7. What training and support do you offer to new promoters?
We offer comprehensive training that covers product knowledge, sales techniques, marketing strategies, and leadership development. Promoters have access to regular webinars, workshops, and one-on-one mentoring.
Products
8. What makes your water purifiers and Products unique?
Our products use advanced filtration and ionization technology to remove impurities and enhance the water’s health benefits. They are designed for easy installation and maintenance, ensuring a hassle-free experience for users.
9. How do I purchase Soft Future Infinity Private Ltd?
You can purchase our products through our website or by contacting a local promoter. Promoters can also guide you on the best products for your needs and how to use them.
10. What is the warranty on Soft Future Infinity Private Ltd?
All our products come with a standard warranty that covers manufacturing defects. The specific duration of the warranty varies by product. Please refer to the product manual or contact customer service for details.
Earnings and Compensation
11. How do promoters earn money at Soft Future Infinity Private Ltd?
Promoters earn through:
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. Direct sales commissions on product purchases.
. Bonuses from the 1:1 ratio pairing system (₹2,500 per pair).
. Additional incentives and rewards for top performers.
12. What is the 1:1 ratio pairing system?
In our compensation plan, promoters earn ₹2,500 for every pair of Sale in a 1:1 ratio (one on the left and two on the right, or vice versa). This ensures a balanced and sustainable growth model.
13. Are there any limits to the earnings potential?
Your income depends on your sales performance, team building efforts, and the overall success of your downline. There is a Daily Capping limit of 40,000/-.
14. How and when do I get paid?
Payments are processed daily. Promoters can choose to receive their earnings via bank transfer or cheque. You can check a detailed earnings statement online.
Policies and Compliance
15. What is the return policy for your products?
Our return policy is applicable only if the product is completely unused and in its original condition. In such cases, we initiate a return process with 30% of the invoice amount as a refund. The customer must return the product within the stipulated time frame to be eligible for the refund.
16. How do you handle privacy and data protection?
We take your privacy seriously and comply with all applicable data protection laws. For more information, please refer to our Privacy Policy available on our website.
17, Can a customer request not to process their transaction immediately?
Yes, customers can request to hold their transaction online. They can inspect the product, and once satisfied, they can proceed with the purchase and registration online.
18. Can I operate in multiple regions or countries?
Currently, Soft Future Infinity Private Ltd operates within India. Plans to expand internationally are in development, and promoters will be notified once these opportunities become available.
Customer Support
19. How can I contact customer support?
You can contact our customer support team through:
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Email: support@softlifemarketing.com
Phone: [9676380967]
Live Chat: Available on our website during business hours.
20. What are your customer support hours?
Our customer support team is available Monday to Friday, 9:00 AM to 3:00 PM IST.
21. How do I track my order?
After placing an order, you will receive a confirmation with a tracking number. You can use this number to track your order.
Legal and Ethical Standards
22. What is Soft Future Infinity Private Ltd stance on ethical practices?
We are committed to conducting business ethically and with integrity. All promoters are expected to adhere to our Code of Conduct, which outlines the ethical standards and behaviours required.
23. How does Soft Future Infinity Private Ltd handle disputes?
We have a dispute resolution process in place to address any conflicts. Promoters and customers can submit their grievances through our official channels, and we will work to resolve issues promptly and fairly.
Promoter Success Stories
24. Can I read testimonials from other promoters?
Yes, we feature success stories and testimonials from our top-performing promoters on our website. These stories showcase the potential for growth and success within our business model.
25. Are there opportunities for advancement within Soft Future Infinity Private Ltd?
Absolutely! Promoters can climb the ranks based on their performance, leading to higher commissions, leadership roles, and additional rewards. We encourage continuous learning and development to help our promoters succeed.
Events and Recognition
26. Does Soft Future Infinity Private Ltd host events for promoters?
Yes, we host conferences, training workshops, and recognition events to celebrate the achievements of our promoters and provide networking opportunities.
27. How do I qualify for recognition programs?
Promoters qualify for recognition based on their sales performance, team growth, and adherence to company values. Details about our recognition programs are available in the promoter handbook.
28. How can customers become promoters or distributors?
Customers who have purchased and are satisfied with our products can apply for a free membership in our portal. Once registered, they can promote our products and earn commissions based on sales.
29. How do loyalty points work?
Loyalty points are awarded based on the performance and rank achieved by the leaders within the company. These points can be accumulated and redeemed as per the company’s reward structure.
30. What are the shipping and delivery timelines?
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. Local Standard Delivery: 1-2 business days
. Business Days Delivery (Non-local): 3-7 business days
. Remote Locations: 7-10 business days
Shipping costs may vary depending on the delivery location and service selected by the customer.
31. What additional benefits do promoters receive?
Promoters receive training, support, and access to exclusive resources to help them grow their business. They also benefit from the company’s marketing and promotional activities.
32. Do you offer other services and e-commerce sales?
Yes, we offer a range of services and e-commerce sales of various products. Promoters can earn individual sales margins on each sale they make, providing an additional income stream. This allows promoters to diversify their earnings and build a more robust business.
This revised FAQ ensures that
This FAQ section is designed to provide comprehensive information about Soft Future Infinity Private Ltd, addressing common queries and helping you make informed decisions about your involvement with our company. All aspects of your business model, including the e-commerce sales and service opportunities for promoters, are effectively communicated. If you have any additional questions, feel free to reach out to our customer support team.