At Soft Future Infinity Private Ltd (“Soft Future,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy and Cookie Notice explains how we collect, use, share, and protect your personal data when you interact with our products and services. It also outlines your rights with respect to your personal data and how you can contact us about our privacy practices.

1. How We Collect and Receive Personal Data

Soft Future collects and receives personal data from Customers through various means, such as:

• Registration: When you register on our website or through our representatives, we collect personal data such as your name, email address, phone number, and other relevant information.

• Transactions: When you purchase our products or services, we collect data related to your transaction, including payment details.

• Contacting Us: If you contact us for support or inquiries, we collect your contact information and any other information you provide.

• Website Usage: We use cookies and similar technologies to collect data about your interaction with our website.

2. Types of Personal Data We Process

We process the following types of personal data:

• Contact Information: Name, email address, phone number, mailing address.

• Account Information: Username, password, and preferences.

• Payment Information: Credit/debit card details, billing address.

• Transaction Data: Order history, product preferences, and purchasing behaviour.

• Technical Data: IP address, browser type, and usage data from cookies.

3. How We Use the Personal Data We Collect

We use your personal data to:

• Provide Services: Manage your account, process orders, and deliver products.

• Customer Support: Respond to inquiries and provide assistance.

• Marketing: Send promotional offers and updates (where permitted by law).

• Improvement: Enhance our products and services based on usage data.

• Legal Compliance: Fulfil legal obligations and enforce our terms.

4. How We Share Personal Data

We may share your personal data with:

• Service Providers: Third-party vendors who assist in operating our website, processing payments, and delivering products.

• Legal Authorities: To comply with legal obligations or protect our rights.

• Business Transfers: In case of a merger, acquisition, or sale of our business.

5. How We Protect Personal Data

We implement security measures to safeguard your data:

• Encryption: Use SSL encryption for data transmission.

• Access Control: Restrict access to personal data to authorized personnel..

• Regular Audits: Conduct regular reviews of our security practices.

6. How Long We Retain Personal Data

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and enforce our agreements.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal data.

8. Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data.

• Right to Rectification: Request correction of inaccurate data.

• Right to Erasure: Request deletion of your personal data under certain conditions.

• Right to Restriction: Request restriction of data processing under certain conditions.

• Right to Data Portability: Request your data in a structured, commonly used format.

• Right to Object: Object to data processing for specific purposes.

• Right to Withdraw Consent: Withdraw consent for data processing at any time.

• Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights have been violated.

9. How to Contact Us

For questions or concerns about this Privacy Policy, or to exercise your data protection rights, contact us at:

Soft Future Infinity Private Ltd

9676380967

support@softlifemarketing.com

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via our website or other communication channels. Your continued use of our services after changes indicates your acceptance of the updated policy.

Additional Points:

• Cookies and Tracking Technologies: We use cookies to enhance your experience, analyse traffic, and serve personalized ads. Manage cookie preferences through your browser settings.

• Children’s Privacy: Our services are not intended for children under 18. We do not knowingly collect data from children.

• International Data Transfers: If your data is transferred internationally, we ensure adequate protection through legal agreements..

This Privacy Policy is designed to provide transparency and build trust with our customers, highlighting our commitment to protecting your personal data.